For Everybody
Every trial user gets the full functionality of our software. Everyone may also watch videos about our products and how to use them, see our Videos page. And our free blogs and forums may help you.
Basic Support
Basic support is for each commercial user. After a business purchases our product, one business license for one specific computer is issued. Thereafter phone or email support is provided.
Premium Support
Should special requests by a commercial user require the actual development of a workbook for you, paid support may be provided at an hourly rate. For a list of consultants, click here
Give us a call
All support related questions:
1 (262) 442-6324
Give us an email
Support Questions:
queries@123cad.net
| Support Offering | Everybody | Basic Support | Premium Support |
|---|---|---|---|
| Installation and configuration | ✓ | ✓ | ✓ |
| Community Forum | ✓ | ✓ | ✓ |
| Web support | ✓ | ✓ | |
| Phone and chat support | ✓ | ||
| Remote desktop assistance | ✓ | ||
| Helpful videos | ✓ | ✓ | ✓ |